Frequently Asked Questions
Everything you need to know about your Tweens shopping experience.
How do I determine the right size for my child?
We provide a comprehensive size guide on every product page. Since tweens grow quickly, we recommend measuring height and chest and comparing them to our chart for the most accurate fit.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.
Are your clothing materials safe for sensitive skin?
Yes, we prioritize high-quality, breathable fabrics like organic cotton and soft modal blends to ensure comfort and durability for active lifestyles.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International delivery times vary by location and are calculated at the time of checkout.